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Articles and guides covering most aspects of VM hosting — from software installs to debugging the thing you broke at midnight.
Browse the knowledge base Award-winning support · UK-based
Here to help you, day or night.
Our support gurus are here all year round, 24 hours a day, for any question or issue — big, small or mildly embarrassing. Tickets answered within 30 minutes by a UK-based team who actually fix things.
24/7/365 humans 30-min ticket response UK-based team
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Read it, or just ask.
Most answers live in the knowledge base. For everything else there is a real human, around the clock.
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Support helpdesk
Can’t find the help you need? Raise a ticket and a friendly human — not a bot — picks it up around the clock, all year round.
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30-min ticket response, day or night
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Support FAQ
Before you raise a ticket.
Tickets get a response within 30 minutes, day or night, 365 days a year. There is always a human on shift — no bots, no holding pattern.
Servers are unmanaged by default — you get root access and full control. If you would rather we did the driving, add the managed cPanel option for £18.00£15.00/mo from your client portal (2GB+ RAM recommended).
Website migration is free on our hosting plans. Moving an entire VM from another provider varies case by case — ask the team and we will find the smoothest route across.
Every plan carries a 60-day money-back guarantee. If CheapVM is not for you, you get your money back — the parachute works in both directions.
Prices include UK VAT.Prices exclude UK VAT (20%).
Whatever it is, we're awake.
A question before you buy, or a server doing something weird at 3am — ask the team and a UK engineer will be with you in about 30 minutes.